Skills

A flexible studio for thoughtful work.

Choose the focus, combine a few, or start with the problem that does not fit neatly into a category. From business strategy and writing to instructional design, talent management, and AI Enablement, the work is shaped around what needs to be clearer, stronger, or more possible.

Strategy & business writing

Turn a moving target into a grounded direction. Clarify your offer, sharpen your message, shape business documents, or build a strategy your team can actually use.

For growing ideas

Content & technical writing

Make your expertise easier to find, trust, and understand. From long-form content to technical material, the voice stays precise without losing its human pulse.

For complex subjects

Learning & virtual training

Design training that respects attention spans and real-world constraints. Build instructional experiences, virtual sessions, and learning paths that invite people in.

For teams in motion

Talent, literary & social management

Support the people and stories at the heart of the work. Bring structure to a creative career, steward a literary project, or build a social presence with intention.

For work with a voice

AI Enablement

Help people and organizations adopt practical AI tools and workflows with more confidence. Build useful habits around the technology while keeping human judgment at the center.

For curious teams

Story Telling

I love writing stories, whether they are long or short, that are engaging, descriptive, and creative. I bring a warm, confident first-person voice to stories with the detail and imagination to draw people all the way in.

For stories with range

Soft Skills & Interpersonal Skills

I bring strong communication, collaboration, and relationship-building skills to professional work. My approach is adaptable and people-focused, with leadership, emotional intelligence, and a thoughtful, credible negotiation style.

For people-centered work

Other Skills

A practical toolkit spanning learning, documentation, collaboration, enterprise platforms, cloud infrastructure, and AI tools.

Learning and Course Development

Articulate 360
Adobe Captivate
Camtasia
Easygenerator
Blackboard
Moodle
BigBlueButton
Microsoft PowerPoint

Documentation and Content

Microsoft Word
Excel
PowerPoint
Visio
Adobe Acrobat Pro
Adobe InDesign
Adobe Creative Suite
Confluence
SharePoint
Adobe Experience Manager (AEM)
Google Workspace
WordPress
Google Sites

Virtual Collaboration and Projects

Microsoft Teams
Zoom
Webex
Slack
Jira
Microsoft Project
Lucidchart
Miro
Trello
Asana
Monday.com
ClickUp

Enterprise, Cloud, and AI

Salesforce
Salesforce Field Service
SAP
Azure
Amazon Web Services (AWS)
Google Cloud Platform (GCP)

ChatGPT
Microsoft Copilot
DALL-E
Sora
Canva
Perplexity
Claude
Grok
DeepSeek
Gemini
Notebook LM
Gamma
Marblism
Eleven Labs
Descript
Sora/Runway
Midjourney
n8n
Motion
Blotato
Littlebird

For useful systems

Writing, systems, and delivery

Expertise in Understanding and Writing

Instructional Designer

Curriculum Development
ADDIE/Adult Learning

Technical Writing and Editing

Technical Runbooks
Style Guides/Templates

Technology Innovation/IT Planning

AGILE/SCRUM/TOGAF
System Design Implementation
Technical/Virtual Training

Project Management
Program Management
Budgeting & Forecasting
Business Analysis
Business Requirement Document (BRD)
Business Case Analysis
Strategic Planning & Analysis
Business Finance
Business Process Improvement
Communication and negotiation
Usability Improvement
Over The Top (OTT) Streaming
Video Ad Serving Template (VAST)
Enterprise resource planning (ERP)
Video Editing
IT Content Writing/Creation
Visual Communications
Marketing/Brand Writing
Edit, Proofread and Publish Copy
eBooks/KDP
Copywriting
Marketing/Business Plans
Clinical/Medical Writing
Customer & Brand Loyalty
Operating Level Agreements (OLA)
Key Performance Indicators (KPI)
Service Level Agreements (SLA)
Service Level Objectives (SLO)
Software as a service (SaaS)
Business Continuity/Disaster/Recovery
Website Design/Ecommerce
Search Engine Optimization (SEO)
System Applications and Products (SAP)
ITIL 3, 4
Cybersecurity
Global Support and Delivery
IT Service Management (ITSM)
Google Analytics
Azure, Google, AWS Cloud Front Services
Change Management
Cost & Risk Management
Compliances
Procurement of Hardware, Software and Licenses
Vendor/Resource Management (On and Offshore)
Read and interpret Architectural and Engineering plans
Content Research

Tools and platforms

Technical Summary

ChatGPT 3.5, 4, Copilot, DALLE, Sora

Word Processing and Office suites

G-Suite (Docs, Sheets, Slides), Microsoft Office 365 (Word, Excel, PowerPoint, Outlook)

E-learning/LMS

Camtasia, Blackboard, Big Blue Button, Captivate, Articulate

Style Guide Writing

Microsoft, Google, New Relic, Chicago Manuel of Style

Cloud Storage

Dropbox, OneDrive, Google Drive, iCloud, Mega, Sugar Sync, Box, Degoo

Cloud Infrastructure

Google Cloud, Azure, AWS, Cloud Front

Framework and Methodology

ITIL 3, 4, ADDIE, Agile, SCRUM, TOGAF, Project Life Cycle, Software Development Life Cycle (SDLC), Project Management Office (PMO)

Web Authoring/Graphic design/Video Editing/Creative Tools

Canva, Adobe Creative Suite, WordPress, Weebly, SnagIT

CRM/Project Management

Salesforce, Microsoft Project, Jira, ClickUp, Asana, Monday, Clarity, Trello, Airtable, Hubspot, Zoho

Document/Content Management

PeopleSoft, SharePoint, Adobe CRM

Publishing

Adobe Photoshop CC, Illustrator CC, Adobe InDesign, Microsoft Publisher, Adobe Acrobat Professional XI

Book Publishing

Amazon KDP, Ingram Spark, eBooks

Collaboration

Lucid, Slack, Confluence, Evernote, Google Docs, MS Teams, Miro, Office 365, Basecamp, Blackboard, Moodle

Virtual Meeting

Zoom, Microsoft Teams, Webex, Adobe Connect, Google Meet

Video Production Editing/Voiceovers

Adobe Premier, Adobe After Effects, Adobe Audition, Audacity, Hit to Films

Content Management

Adobe AEM

Legal

Lexis Nexis, Westlaw, SoftWise, Legal Mac Pack, CompareRite, Delta View

Intranet Development

Google Sites, SharePoint, Web FX, Jive

Telephony/Voice over IP

Ring Central, Avaya, Cisco, SIEMENS, Phone.com, Grasshopper, Skype

OTT/TV Streaming

Kickline TV, Adilo, Strimm, Apple TV, Roku TV, Fire TV, VAST, VOD, SVOD

Social Media

LinkedIn; Facebook; Bluesky; X/Twitter; Instagram; Threads; Pinterest; SnapChat; Tik Tok; Reddit; Tumblr; Flickr; YouTube; Vimeo; Hoot Suite; Hello Woofy; Only Social; Next Door; Meetup

Not sure where to start?

Tell me what is on your desk.

Read the approach